Reservation Policy

Cancellation/Change Date Policy

To insure that your cancellation is received you must CALL and the following policies apply:
Cancellations cause significant adverse impact due to our small size. If notice of Cancellation/Change date is provided 14 days prior to your scheduled arrival time, your deposit (minus a $50 service charge) will be refunded. No Shows will be charged the full amount of their reservation.

Reservations and/or Cancellations/Change Date less than fourteen days prior to the arrival date are responsible for the entire balance due.

We do not accept reservations more than 6 months in advance.

***"Special event" weekends including Federal Holidays and James Madison University Graduation ,Family Weekends And JMU Homecoming are upcharged and require Non Refundable deposit at time of reservation and 30 day cancellation notice.

Rates:
Our rates are based on double occupancy. We can accomodate up to three (3) people in The 1790 Suite (ages 13 and above ) and up to four (4) people (two adults and two children or three (3) adults ) in The Bishop's Retreat. Our extra person charge is $35/night regardless of age.

Check-In: CHECK IN:
MANOR HOUSE GUESTS: Normal Check-In is between 3 & 6 pm daily. We look forward to greeting you at the time specified when you made this reservation. Should you require other arrangements, please CONTACT US IN ADVANCE and we will strive to meet your needs.

We are UNABLE TO ACCEPT MAIN HOUSE ARRIVALS LATER THAN 9:00 PM each evening. { Cottages and Spring Water Suites are self-check in }

SPRING WATER SUITES:
"Self Check In" has been arranged, meaning anytime after 3:00pm. YOU MAY GO DIRECTLY TO YOUR SUITE. Enter the front door into a breezeway and you will see the suite name on either your left or right. An sealed envelope with your name on it will provide your code to enter the suite during your stay.YOU WILL NEED TO KNOW THE NAME OF THE SUITE YOU RESERVED.A WELCOME BOOKLET which provides important information relative to your stay.

COTTAGE GUESTS:
"Self Check In" has been arranged, meaning anytime after 3:00pm. YOU MAY GO DIRECTLY TO YOUR COTTAGE. The DOOR WILL BE UNLOCKED AND KEY ON THE INSIDE KNOB. Each building has an exterior nameplate so YOU WILL NEED TO KNOW THE NAME OF THE COTTAGE YOU RESERVED.A WELCOME BOOKLET which provides important information relative to your stay.

CHECK OUT:
Check-out is at 11:00 am.. Late check out is available for an additional charge.

CANCELLATION/CHANGE DATE POLICY:
To insure that your cancellation or date change request is received, you must CALL and the following policies apply:
Cancellations cause significant adverse impact due to our small size. If notice of Cancellation/Change date is provided 14 days prior to your scheduled arrival time, your deposit (minus a $50 service charge) will be refunded.

No Shows will be charged the full amount of their reservation.

Reservations and/or Cancellations/Change Date less than fourteen days prior to the arrival date are responsible for the entire balance due.


***"Special Event" Weekends including James Madison University Graduation and JMU Family Weekend, JMU Homecoming are up-charged and require Non Refundable deposit at time of reservation and 30 day cancellation notice. 

Check-Out:
Check-out is at 11:00 am. Late check out is available for an additional charge of $25/hour.

Inclement Weather Policy:
If weather prevents travel, we will charge your credit card for the balance due, but issue a Gift Certificate equal to the amount of your full stay, to be used at a future date, subject to availability.

Smoking and Pet Policy:
SMOKING IS RESTRICTED TO PORCHES AND GROUNDS - A $250 charge will be imposed for in-room smoking.We respect the sensitivities & allergies that may effect the next guest & must disinfect the premises following a violator's occupancy.

Sorry, No pets.